Refund & Return Policy

Overview

Our return and refund policy is valid for 7 days from the date of delivery. If 7 days have passed, unfortunately, we won’t be able to offer a refund or exchange.

To be eligible for a return:

1. The item must be unused, in its original condition, and in the original packaging.
2.  A receipt or proof of purchase is required.

Non-returnable items include:

1. School accessories such as socks, belts, ties, hairbands, and caps.

Please do not send your purchase back to the manufacturer.

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No Refunds

No refunds in the following cases:

1. The item is not in original condition or is damaged/missing parts (not due to our error).
2. The item is returned after 7 days of delivery.

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Refunds Process

Once your return is received and inspected, we will notify you via email or phone regarding the approval or rejection of your refund.

If approved:

1. The refund will be processed to your original method of payment (credit card, UPI, etc.).
2. Refund timing may vary based on your payment provider.

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Late or Missing Refunds

If you haven’t received a refund:

1. Recheck your bank account.

2. Contact your card company or bank – some delays may occur.

3. If you still haven’t received it, please email us at:
   theuniforms.ind@gmail.com

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Sale Items

Only regular-priced items are eligible for refunds. Sale or discounted items are non-refundable.

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Exchanges

We only replace items if they are defective or damaged.
For size exchanges, refer to our Exchange Policy.
To request an exchange, contact us at:
theuniforms.ind@gmail.com
 (Call/WhatsApp)

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Return Shipping

1. Customers are responsible for return shipping charges.
2. Shipping charges are non-refundable.
3. If a refund is issued, return shipping charges (if any) will be deducted.
4. Delivery time for exchanged products may vary by location.

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Need Help?

Email: theuniforms.ind@gmail.com
Call/WhatsApp